Return & Refund Policy
Last Updated: June 2026
Thank you for shopping at v1be.in. This Return & Refund Policy outlines the terms and conditions governing returns, cancellations, and refunds for products purchased through our website. v1be.in is owned and managed by KALAKASSI.
Returns
We strive to ensure that all products delivered to our customers meet quality standards. However, if you receive a product that is damaged, defective, incorrect, or significantly different from the product ordered, you may be eligible for a return or replacement subject to the conditions below.
Return Eligibility
To be eligible for a return:
The return request must be submitted within 7 days of receiving the product.
The product must be unused, unworn, unwashed, and in its original condition.
The product must be returned with all original packaging, tags, labels, accessories, and invoices.
Products showing signs of use, damage caused by the customer, or missing original packaging may not be eligible for return.
Non-Returnable Items
The following items are generally not eligible for return unless received in a damaged or defective condition:
Products purchased during clearance, final sale, or special promotional events.
Customized, personalized, or made-to-order products.
Any item specifically marked as non-returnable on the product page.
Damaged, Defective, or Incorrect Products
If you receive a damaged, defective, or incorrect product:
Notify us within 48 hours of delivery.
Provide clear photographs or videos showing the issue.
Upon verification, we may offer a replacement, store credit, or refund at our sole discretion.
Return Approval
All return requests are subject to review and approval by KALAKASSI.
Approval of a return request does not guarantee a refund until the returned product has been received and inspected.
We reserve the right to reject returns that do not meet the eligibility criteria outlined in this policy.
Refunds
Once the returned item is received and inspected:
Customers will be notified regarding the approval or rejection of their refund.
Approved refunds will be processed to the original payment method used during purchase.
Refund processing times may vary depending on the payment provider, bank, or card issuer.
Refund Timelines
Approved refunds are generally initiated within 7-10 business days after successful inspection of the returned product.
- The actual credit may take additional time depending on the customer’s financial institution.
Any approved replacement order’s will be delivered within 6-7 business days.
Shipping Charges
Original shipping charges, if any, are generally non-refundable.
Return shipping costs may be borne by the customer unless the return is due to a damaged, defective, or incorrect product delivered by us.
Order Cancellation
Before Shipment
Orders may be cancelled before dispatch by contacting our customer support team.
If payment has already been made, a full refund will be initiated.
After Shipment
Orders cannot be cancelled once they have been dispatched from our warehouse.
Customers may request a return after delivery, subject to the terms of this policy.
Refused Deliveries
If a customer refuses delivery of an order without a valid reason:
Shipping and handling charges may be deducted from any eligible refund.
Additional charges may apply for repeated refused deliveries.
Refund Exceptions
Refunds may not be granted in the following situations:
Incorrect shipping information provided by the customer.
Failure to accept delivery.
Normal wear and tear after use.
Damage caused by misuse, negligence, improper handling, or unauthorized modifications.
Limitation of Liability
KALAKASSI shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of products purchased through v1be.in.
Contact Us
For any questions regarding returns, replacements, cancellations, or refunds, please contact us through the contact information provided on v1be.in.
KALAKASSI reserves the right to amend, modify, or update this Return & Refund Policy at any time without prior notice. Changes become effective immediately upon publication on this website.